A.Titan Instruments

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Creating a return or repair

  • Fill out
    return/repair form

  • Create
    shipping label

  • Pack items with
    shipping label attached

  • Schedule
    UPS pickup

A. Titan will happily accept returns, repair, and warranty items upon request using the online form below. Returns for unwanted products that have not been sterilized and/or used, and shipped from our warehouse may under go an evaluation and receive a refund, if the product falls within a 30 day window of when it was received.  After 30 days a house credit will be issued onto the account. Should a distribution partner want to return items, please contact us directly as we honor returns up to 6 months at a 15% restocking fee.

Repairs require a $25 processing fee that covers both inbound and return shipping costs associated with each repair and is charged when the form is submitted. Once your repair or return form is sent, you'll be redirected to page with instructions on creating your UPS shipping label. Please select the appropriate option below to get started:

If you prefer to fill out a physical repair form, you can download and print a version of the form here.


Customer service support is available:
Mon - Fri 8:30am – 5pm EST
A. Titan Instruments
+1 877 284 8261

Please select an option to get started: